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The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.
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14% 1.0 Describe the Fault Tolerant Characteristics
of the Cisco Unified Contact Center Enterprise
Solution including Cisco Unified Customer
Voice Portal, Cisco Unified Intelligence
Center, and Cisco Finesse
Details21% 2.0 Describe the Installation Process for ICM
Components of the Cisco Unified Contact Center
Enterprise Solution including Cisco Unified
CVP, Cisco Unified IC, and Cisco Finesse
Details18% 3.0 Describe the Call Flow Scripting Process
in Cisco Unified ICM and Cisco Unified CVP
for the Cisco Unified Contact Center
Enterprise Solution
Details16% 4.0 Understanding Cisco Unified CCE Tools
Including Cisco Unified ICM, Cisco Unified CVP,
Cisco Unified IC, and Cisco Finesse Tools
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Exam Name: Implementing Cisco Secure Access Solutions
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300-208 Practice Exam Total Q&A: 225 Questions and Answers
Last Update: 2016-10-25
300-208 Practice Test Detail: 300-208 Practice Exam
Exam Name: Implementing Cisco IP Telephony & Video, Part 2 v1.0
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300-075 Exam Questions Total Q&A: 162 Questions and Answers
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Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise
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600-460 Exam Dumps Total Q&A: 70 Questions and Answers
Last Update: 2016-10-25
600-460 Practice Test Detail: 600-460 Exam Dumps
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