CAS-002 Practice Questions, 220-902 PDF VCE

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NO.1 A new help desk technician receives a trouble call from a user. The issue is something the
technician has never
encountered before, and does not know where to begin troubleshootng. The FIRST course of acton is
for the
technician to:
A. ask the customer if they would mind holding for no more than two minutes to check resources.
B. ask the customer to please hold while a senior technician is consulted regarding the issue.
C. tell the customer the issue needs to be escalated to a higher ter technician.
D. tell the customer this is the first tme encountering the issue and to please be patent.
Answer: A

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NO.2 A turnstle is an example of which of the following forms of physical security?
A. Entry control roster
B. Mantrap
C. Biometrics
D. Cipher lock
Answer: B

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Exam Code: CAS-002

Exam Name: CompTIA Advanced Security Practitioner (CASP)

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CAS-002 Practice Questions Total Q&A: 465 Questions and Answers

Last Update: 2016-10-27

CAS-002 Bootcamp Detail: CAS-002 Practice Questions

 

Exam Code: 220-902

Exam Name: CompTIA A+ Certification Exam (902)

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220-902 PDF VCE Total Q&A: 290 Questions and Answers

Last Update: 2016-10-27

220-902 Dumps PDF Detail: 220-902 PDF VCE

 

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